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Employee Recognition & Rewards

Seamless Integration, Meaningful Rewards: How Caring Senior Services Unified Recognition

Caring Senior Service believes in recognizing and rewarding the caregivers and staff who bring GreatCare® to life every day. However, recognition practices were previously determined by individual local offices, creating inconsistencies across the franchise organization.

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Program Objectives

  • Create Consistent Recognition- Provide fair, consistent, and engaging positive reinforcement for caregivers and staff across every Caring location.

  • Integrate Existing Technology- Implement a platform with an open API that could seamlessly integrate with Caring Senior Service's proprietary software, Tendio.

  • Support Business Priorities- Use recognition and rewards to help manage expenses, strengthen recruiting efforts, retain employees, and support management teams.

The Solution

Rewardian's open API enabled Caring Senior Service to launch Caring Rewards, a centralized recognition and rewards program designed to create a more consistent experience across its franchise network.

The integrated platform gave franchisees the flexibility to recognize and reward caregivers and staff while reinforcing the behaviors and standards that support the organization's GreatCare® philosophy.

Keys To Program Success

Program Highlights

Integrated Recognition Experience

Rewardian's open API enabled Caring Rewards to integrate seamlessly with Caring Senior Service's proprietary Tendio software.

Consistent Recognition Across Locations

Created a standardized approach to recognizing employees while giving franchise locations an engaging and easy-to-use platform.

GreatCare® Reinforcement

Recognition initiatives reinforced compliance requirements and the three pillars of GreatCare®: Quality Caregivers, Care Solutions, and Active Involvement.

Meaningful Employee Rewards

Caregivers and staff earned Caring Rewards points that could be redeemed for items they may not otherwise purchase for themselves or their loved ones, including tablets, tools, baby items, jewelry, and more.

The Results

Caring Rewards helped create a more unified approach to recognition across the franchise enterprise. The program encouraged caregivers and staff to actively participate while reinforcing compliance requirements and the behaviors that define GreatCare®.

50,000

items available for caregivers and staff to redeem through the online rewards catalog.

Ready to Build a Recognition Program That Reflects Your Culture?

Build a more consistent, engaging recognition program that connects your people, reinforces the behaviors that matter, and integrates seamlessly with your existing technology.