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Frequently Asked Questions

Explore answers to your most common questions around employee recognition, engagement, workplace culture, performance insights, and more.

Employee Recognition Basics

What is employee recognition?

Employee recognition is about celebrating the moments, behaviors, and achievements that help your business thrive. When done well, it reinforces what matters most, strengthens culture, and helps employees feel seen, valued, and motivated every day.

Why is employee recognition important?

Recognition has a direct impact on engagement and performance. When employees feel appreciated for their contributions, they’re more motivated, more productive, and more likely to stay. Over time, that leads to stronger morale, better retention, and a healthier workplace overall.

What Rewardian Can Do For You

What is Rewardian?

Rewardian is a modern employee recognition and engagement platform designed to go beyond basic rewards. We help organizations build cultures where people feel genuinely appreciated and motivated. With flexible tools, an intuitive experience, and powerful analytics, Rewardian supports meaningful recognition at every level of your organization.

What can I accomplish with Rewardian?

With Rewardian, you can:

• Elevate everyday recognition with peer-to-peer shout-outs and automated celebrations

• Celebrate service anniversaries, milestones, and achievements with meaningful rewards

• Boost engagement through gamification and incentive campaigns

• Give employees real choice with a dynamic reward catalog

• Track participation and impact with real-time analytics

Together, these tools help improve morale, reduce turnover, and reinforce the behaviors that matter most to your business.

What types of recognition programs do you offer?

Our platform supports peer-to-peer recognition, manager-to-employee recognition, milestone and service awards, supported with engagement modules that can support other focus areas such as wellness, safety, sales and more.

Can the program be customized to fit our company culture?

Yes! Our platform has many configurable options for program rules, content, imagery and more.

Bonus: we pair you with one of our in-house experts to design, launch and continually support your success.

Is this program suitable for both in-office and remote teams?

Of course! Employees can participate from anywhere via our web or mobile platform, making recognition seamless for hybrid or fully remote teams.

Can we tie recognition to specific goals or initiatives?

Yes indeed. We can leverage our technology to highlight sales activity and results, celebrate safety milestones, track wellness initiatives and more.

Launch, Management & Support

How easy is it to set up and manage the program?

Our intuitive platform allows HR teams and managers to launch programs quickly, with easy-to-use dashboards for tracking participation and performance. However, we assign you with an account team that is your co-pilot through implementation and beyond. Our goal is to remove work from your plate, not add to it!

Does the program integrate with existing systems?

We technically can integration with any third-party system using our API or through SFTP. We also have native applications for popular systems such as SAP, Microsoft Teams, Slack, Beekeeper and more, ensuring a smooth workflow for your team.

What support is included?

We provide you with an account manager that drives implementation and ongoing program management. Plus, we have an in-house customer service team that answers all of your program participant questions via phone or email: how do I log in, where is my order, etc.

Adoption, Strategy & Measurement

How do you ensure employees actually participate?

We have triggered and automated messages built into the platform. We also will build a communications calendar with you based on your needs to ensure adoption. Furthermore, we have a mobile app to keep engagement high.

How do you measure program success?

Our dashboards and reporting tools are accessible 24/7 through our administrative portal and highlight key program performance indicators such as log-ins, adoption, recognition and badge behavior, redemption and more. Moreover, your account manager will review this data with you during our check-ins.

Can we track engagement and ROI?

Yes. You’ll have access to dashboards and a full reporting suite. In addition, we will collaborate with you on other program activity that is important for us to measure which shows the overall impact on employee engagement and retention.

What are some best practices when developing an employee recognition program?

Start with a clear goal — what challenge are you trying to solve and what success looks like. From there, get leadership buy-in early, since manager support is key to long-term adoption. Measure results, keep things fresh with new ways to earn recognition, and most importantly, recognize employees often. Consistency makes all the difference.

How do I sell an employee recognition program internally for approval?

Focus on the business impact. Connect recognition to outcomes like engagement, retention, and performance, not just feel-good moments. Highlight measurable ROI using Rewardian’s analytics and ROI calculator. Show how the platform integrates with existing systems to reduce admin work and drive adoption. When leaders see recognition as both impactful and easy, buy-in follows.